Terms of service

📜 Terms & Conditions

Welcome to Spoken English School. By accessing or purchasing from our website, you agree to the following terms and conditions.

🛒 1. General

  • By using our website, you confirm that you are at least 18 years old or using it under parental supervision.

  • We reserve the right to update or change these terms at any time without prior notice.

📦 2. Products & Services

  • We offer both physical products (books) and digital products (PDFs, video courses).

  • All product descriptions and prices are subject to change at any time without notice.

  • We try to ensure accuracy, but we do not guarantee that all information is error-free.

💳 3. Payments

  • We accept payments via online payment methods and Cash on Delivery (COD) (if available).

  • Orders will be processed only after successful payment confirmation.

🚚 4. Shipping & Delivery

  • Delivery timelines may vary depending on your location.

  • We are not responsible for delays caused by courier partners or unforeseen circumstances.

🔄 5. Exchange Policy

  • We offer exchange only for damaged, defective, or wrong products.

  • Exchange request must be made within 7 days of delivery.

  • No returns or refunds are allowed.

❌ 6. No Refund Policy

  • All sales are final.

  • We do not provide refunds under any circumstances.

  • Digital products are non-refundable and non-exchangeable.

📚 7. Intellectual Property

  • All content (books, PDFs, videos, course material) is the property of Spoken English School.

  • You may not copy, distribute, resell, or reproduce any content without permission.

⚠️ 8. Limitation of Liability

  • We are not responsible for any direct or indirect damages arising from the use of our products or website.

  • Results from courses may vary from person to person.

🚫 9. Prohibited Activities

You agree not to:

  • Use the website for any illegal purpose

  • Attempt to hack, disrupt, or misuse the website

  • Share or resell digital content without permission

📩 10. Contact Information

If you have any questions regarding these Terms & Conditions, you can contact us:

📧 Email: spokenenglishschoolofficial@gmail.com
📍 Address: Rathore Villa, Plot No. 17, Ashiyana Nagar, Opposite Gali To Muskan Market (Sunetra Eye Hospital), Patna, Bihar – 800025